Recent Posts

The Hill Country - Are you Storm Aware?

4/9/2018 (Permalink)

The Hill Country - Are you Storm Aware?

As we continue to see storms throughout The Hill Country area cities, we at SERVPRO® of The Hill Country want you to be aware of what the different threat levels mean so that you can be prepared for whatever happens. 

Flash Flood Watch

A Flash Flood Watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning

A Flash Flood Warning is issued when flash flooding is imminent or occurring.

Flood Watch

A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning

A Flood Warning is issued when flooding is imminent or occurring.

If your home or commercial building ever suffers flood damage, call the SERVPRO® of The Hill Country experts. "Like it never even happened." 

Faster to Any Disaster: 830-995-4102

Does Your Business Have an Emergency Ready Plan?

3/26/2018 (Permalink)

SERVPRO has an easy to download app now available for Emergency Ready Plans for businesses. 

50% of businesses never reopen after a catastrophic loss!

As a business owner are you and your staff prepared and ready for whatever happens?  Disaster can strike at any time and knowing what to do and who to call is key to potentially minimizing damage to your property. Our Emergency Ready Profile is a great resource to have in place to educate staff on shut off locations and who to call during an emergency. Preparing your staff is key to timely mitigation. Does your staff know where the water shut off is in your building should a pipe burst occur? Does your staff know where to shut the electrical main off should an emergency occur in the building?  

The Emergency Ready Plan can be used on your smartphone or desktop. Hard copies can also be provided to help assist staff. 

Contact our office to schedule your free Emergency Ready Profile for your business and be ready for whatever happens!

(830) 995-4102

SERVPRO is Great for Businesses!

2/26/2018 (Permalink)

Our number one goal is returning damaged areas and items to preloss condition, doing all we can to make it “Like it never even happened.” Every professional at SERVPRO® of the Hill Country is dedicated to restoring both the property and the lives of the customers being helped. Like it was never dirty, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered–whatever the case, with SERVPRO® our goal is to make it “Like it never even happened.”

References

From large commercial environments to small residential losses, SERVPRO® of the Hill Country Professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident that SERVPRO® is the best system to service your needs.

You Can Trust SERVPRO® of the Hill Country.

SERVPRO® Franchise Professionals Put Property Owners Back in Control. 

The SERVPRO Difference

2/26/2018 (Permalink)

What is the SERVPRO difference?

Serving America Since 1967

SERVPRO® Franchise Professionals have been helping business owners recover from water and fire damages across the United States.

Over 1,500 Franchises Nationwide

More locations means faster response. A SERVPRO® Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO® National Call Center Served Over 300 Insurance and Property Management

Companies and Their Clients Nationwide in the Last Year Alone.

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates too!

24-Hour Emergency Service

In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals

A trained, uniformed and equipped SERVPRO® of the Hill Country Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

The 8 Most Common Causes of House Fires According to the National Fire Protection Association

1/15/2018 (Permalink)

The 8 Most Common Causes of House Fires According to the National Fire Protection Association

The cold weather often means that people are spending more time at home and all of this time indoors increases the risks of house fires. The National Fire Protection Association (NFPA) says there are more than 360,000 home structure fires each year, resulting in about $6-8 billion dollars in damage.

The causes of these fires range from food left unattended on the stove to candles left burning. From the moment a fire starts to the point where the structure is fully engulfed is usually less than two minutes, which is why it is so important for occupants to get out of the home as quickly as possible and not try to put out a large fire themselves.

Here are the eight most common causes of house fires as identified by the National Fire Protection Association.

  1. Cooking
  2. Electrical and Lighting
  3. Lightning Strikes
  4. Smoking
  5. Dryers and Washing Machines
  6. Candles
  7. Children Playing with Fire
  8. Christmas Trees

SERVPRO® of the Hill Country Comes to the Aid of Those Affected by Hurricane Harvey

1/15/2018 (Permalink)

SERVPRO® of the Hill Country Comes to the Aid of Those Affected by Hurricane Harvey

Fortunately, the Hill Country area received only a handful of inches of rain due to Hurricane Harvey. 

Unfortunately, Corpus Christi was hit hard by Harvey's strong winds and high rain totals.  Immediately, Austin Tonroy, owner of SERVPRO® of the Hill Country responded to the owners of the homes in Corpus Christi.  Windows were shattered, roofs were torn off, and water had flooded in from every direction in some cases.  Our SERVPRO team was able to bring in generators to power the: pumps, fans, and dehumidifiers that helped us to remove the water and dry the homes. As in most cases with water damage, many homes were in need of mold prevention applications as well. There were many, many long work days and meals on the go.

 In the end, we at SERVPRO® were immensely proud to have helped our fellow Texans during one of their most desperate times of need.

If you are ever found in the same situation with terrible storm damage, please know we are Faster to Any Disaster and are always happy to help.

What are Molds?

12/4/2017 (Permalink)

What are molds?

One of the most common questions we receive at SERVPRO® is: what exactly is mold.  What kind of mold do I have?  How do I keep it from spreading?

Molds are fungi that can be found both indoors and outdoors. No one knows how many species of fungi exist but estimates range from tens of thousands to perhaps three hundred thousand or more. Molds grow best in warm, damp, and humid conditions, and spread and reproduce by making spores. In addition, mold spores can survive harsh environmental conditions, such as dry conditions, that do not support normal mold growth.

What are some of the common indoor molds?

  • Cladosporium
  • Penicillium
  • Alternaria
  • Aspergillus

SERVPRO® can help to remediate the mold in your home.  In addition, SERVPRO® will bring in air scrubbers that will help to remove the mold spores in the air in order to prevent any additional mold from forming.  In most cases, the contaminated area will be sealed off in order to contain the mold spores in the air while the air is being "scrubbed" by the air scrubbers.

In many cases, the mold can simply be remediated.  Please give us a call to schedule an appointment.

Would Your Business Be Prepared in the Event of a Disaster?

12/1/2017 (Permalink)

Would your business be prepared in the event of a disaster?

What would you do if your business suffered: Water Damage, Fire Damage, Smoke Damage, Mold, or a Bio-Hazard contamination? Do you have a plan in place? SERPVRO® offers at no charge a business "Ready Plan" app for your phone that will walk you through a preparedness  plan that could save your business $1,000's. 

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. In general, the faster the response time to a disaster, the less secondary damage can occur. SERVPRO is "faster to any disaster" and works with you and your employees every step of the way.

The SERVPRO Ready Plan app will guide you through a: Water Damage event, Fire Damage event, Mold, Bio-Hazard contamination, and more.  Pre-planning and having this app on the ready can help to give you tremendous peace of mind.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

How to Decrease Your Mold Exposure

11/22/2017 (Permalink)

How to Decrease Your Mold Exposure

How can people decrease mold exposure?

Molds grow best in warm, damp, and humid conditions, and spread and reproduce by making spores.Sensitive individuals should avoid areas that are likely to have mold, such as compost piles, cut grass, and wooded areas. Inside homes, mold growth can be slowed by controlling humidity levels and ventilating showers and cooking areas.

Specific Recommendations:

  • Keep humidity levels as low as you can — no higher than 50% – all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Use an air conditioner or a dehumidifier during humid months.
  • Be sure the home has adequate ventilation, including exhaust fans.
  • Add mold inhibitors to paints before application.
  • Clean bathrooms with mold killing products.
  • Do not carpet bathrooms and basements.
  • Remove or replace previously soaked carpets and upholstery.

What areas have high mold exposures?

  • Antique shops
  • Greenhouses
  • Saunas
  • Farms
  • Mills
  • Construction areas
  • Flower shops
  • Summer cottages
  • Lake Houses

Source: cdc.gov

November is Child Safety and Protection Month

10/30/2017 (Permalink)

November is Child Safety and Protection Month

Below are tips for helping to keep children safe at home.

  1. Use safety gates. Even before your baby crawls, install safety gates to match your home and protect curious children from harm. Hardware mounted gates should be installed at the top and bottom of the stairs.
  2. Prepare for bedtime: Remove all soft, fluffy and loose bedding from the baby’s sleep area. This includes pillows, blankets, quilts, bumper pads, sleep positioners, sheepskins, stuffed toys and other soft products.
  3. Be mindful of plants. Choose decorative plants that are nontoxic. Common household plants can often cause serious sickness.
  4. Use Doormats. Place a welcome mat outside your home or apartment. Pesticides and other toxins may be carried inside on the soles of people's shoes.
  5. Be cautious of choking hazards. Be vigilant about coins, marbles, keys, jewelry, paper clips, water bottle tops, safety pins, removable rubber tips on doorstops, jeweled decorations on children's clothing, crayons, and hard and round foods.
  6. Check out your furniture. Use angle braces or anchors to secure large furniture to the wall.
  7. Hot water: Set hot water heaters no higher than 120 degrees F. A lower water temperature reduces the chance of scald burns.
  8. Fingerprint your children. Contact your local police department to ask if the department provides home fingerprinting kits. Some departments will fingerprint your child for you. If your local police department does neither, you can easily find fingerprint kits for sale online. http://www.yoursafechild.com/
  9.  Be Mindful of Windows. Screens are meant to keep bugs out, not prevent children from falling.  Never put furniture or cribs near windows where children can easily fall through.
  10. Dishwasher Hazards. Point knives, forks, and other sharp items downward in the utensil basket. Don't fill the dispenser with detergent until you're ready to run the load, and wipe out any that's left over after each cycle. Always replace the cap on the bottle tightly, and store it in a locked cabinet. Keep the dishwasher closed and latched when it's not in use.
  11. Stoves and Kitchen Ranges. Make sure free-standing or slide-in ranges are installed with anti-tip brackets that secure the rear legs to the floor. Manufacturers are required to provide these brackets on ranges made after 1991, but you can contact the company for the parts, or order them from an appliance-parts store. Keep the oven door closed when not using the oven, and never allow your child to lean on or climb on the range or oven door. Install child safety locks on knobs. Install stove guards.
  12. Fire Safety. For the best protection, install smoke alarms on every level of your home and in every sleeping area. Teach kids never to play with matches and lighters. Make a habit of placing these items up and away from young children. Create and practice a home fire escape plan with two ways out of every room in case of a fire.

Sources: http://www.parentguidenews.com, www.hg.org, http://www.parents.com, and safekids.org