Recent Posts

Learn the Sounds of Fire Safety - Fire Prevention Week 2021

9/28/2021 (Permalink)

Fire Prevention Week 2021 in United States will begin on Sunday, October 3rd and end on Saturday, October 9th. This year’s Fire Protection Week theme is: “Learn the Sounds of Fire Safety!”. The National Fire Protection Agency is working to educate everyone about the different sounds the smoke and carbon monoxide alarms make. Knowing what to do when an alarm sounds will keep you and your family safe. When an alarm makes noises – a beeping sound or a chirping sound – you must take action.

What do the fire alarm beeps mean?

  • A continued set of three loud beeps—beep, beep, beep—means smoke or fire. Get out, call 9-1-1, and stay out.
  • A single “chirp” every 30 or 60 seconds means the battery is low and must be changed.
  • Chirping that continues after the battery has been replaced means the alarm is at the end of its life and the unit must be replaced. All smoke alarms must be replaced after 10 years.

For people who are deaf or hard of hearing, there are special smoke alarms and alert devices that include strobe lights that flash to alert people when the smoke alarms sound. Products like pillow or bed shakers that are designed to work with smoke alarms are also available.

Source: NFPA.org

What Secondary Damage can occur after water damage in your home or commercial building?

9/7/2021 (Permalink)

After water leaks or flood damage, if not properly dried and treated, a home or business can develop mold from the moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected by the water.  SERVPRO of The Hill Country strives to prevent secondary damage every time we remediate water damage. Building material and flooring are dried and treated to prevent mold and other contaminates using specialized equipment and cleaning products.

If water damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: a water heater leak, sink overflow, fire, refrigerator leak, excessive rain, storm damage, leaky roof, flood damage, or any other reason water has invaded your home or business, please know that SERVPRO of The Hill Country is here to help.  Faster to Any Disaster and Here to Help.

The Water Damage Timeline

8/17/2021 (Permalink)

How long do I have before mold forms after a flood?

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Be sure to call SERVPRO of The Hill Country right away if you encounter a water damage to your home or business. Here to Help.

Tree Limb Through Window

8/17/2021 (Permalink)

How to avoid tree limbs through windows:

When trees are not properly trimmed, dead limbs are very susceptible to breaking off during a storm, causing storm damage to our homes or places of business. SERVPRO of The Hill Country has received multiple calls this storm season from homeowners who have suffered storm damage due to a tree limb through their window or roof. When this happens, it is important to safely board the roof or window as quickly as possible after the storms have passed and to call a SERVPRO of The Hill Country remediation crew right away: (830) 995-4102.  The longer you wait, the more rain enters your home or business, and the more potential for mold growth. To learn more about how SERVPRO of The Hill Country can help you or your business during and after a storm, click here

Mold on Air Ducts and in the Ventilation System

8/12/2021 (Permalink)

How to prevent mold and bacterial growth in a building’s ventilation system: 

Ventilation systems should be checked regularly, particularly for damp filters and overall cleanliness. A preventive maintenance plan should be put into place for each major component of the building’s ventilation system. Contact your equipment supplier or manufacturer for recommended maintenance schedules and operations and maintenance manuals. Components that are exposed to water (e.g., drainage pans, coils, cooling towers, and humidifiers) require scrupulous maintenance to prevent microbial 10 growth and the entry of undesired microorganisms or chemicals into the indoor air stream.

Air duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems. The components of these systems may become contaminated with mold if moisture is present within the system, resulting in the potential release of mold spores throughout the building. All components of the system must be cleaned. Failure to clean a component of a contaminated system can result in re-contamination of the entire system. Water-damaged or contaminated porous materials in the ductwork or other air handling system components should be removed and replaced. Ventilation system filters should be checked regularly to ensure that they are seated properly. Filters should be replaced on a routine schedule.

Call SERVPRO of The Hill Country today and get the job done right.

Source: Osha Jan 2019

The Importance of Having Multiple Fire Extinguishers

7/28/2021 (Permalink)

Not only is it smart to keep fire extinguishers in your home, it’s also the law in many states.

It's important to make sure you have the right types of fire extinguishers on hand to put out common household fires. Read our fire extinguisher safety tips to learn how to stay safe and don't forget to make sure you have the right coverage if your home sustains fire damage.

Getting started with fire extinguishers...

The first thing to do when choosing a fire extinguisher is to decide which rooms in your house need one. You should keep at least one on each level of your house. Make sure you keep fire extinguishers handy where fires are more likely to start, like in the kitchen and garage.

To learn more about fire damage restoration from SERVPRO of The Hill Country, click HERE.

Source: Nationwide

Mold Growth in a Restaurant in San Antonio

7/15/2021 (Permalink)

Upon moving appliances, a restaurant in the San Antonio area found mold in their commercial kitchen. After receiving a protocol, the professionals at SERVPRO of The Hill Country were called in to remediate the mold. If a kitchen is not properly ventilated, steam from cooking can cause moisture that can produce mold after prolonged exposure. SERVPRO of The Hill Country strongly encourages any place with a commercial kitchen: church, hotel, restaurant, etc. to have their commercial kitchens deep cleaned at least twice a year. When SERVPRO of The Hill Country deep cleans, we sanitize as well as remove any dirt and/or food particles. We will move the fixtures to the best of our abilities and clean in and around those as well - something that is not typically, frequently done. To schedule a deep cleaning of your commercial kitchen, call SERVPRO of The Hill Country: (830) 995-4102

Outside Chores to do in order to Prevent Water Damage

7/15/2021 (Permalink)

1. Be careful where you plant

Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.

2. Clean out roof gutters

You know it’s on your to-do list anyway, so if you can, take a safe climb up to your roof next Sunday and check out your gutters. If you’re seeing lots of leaves, birds’ nests, sticks, and whatnot up there, your gutters may not be doing the job you hired them for. And on a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some serious water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. And if your gutters are too high, be safe and get a professional to check them.

Water Damage to Wood Flooring

7/15/2021 (Permalink)

It doesn’t require a disaster of the scope of a spring flood or hurricane to damage a wood floor. Plumbing leaks, fire hoses and the upstairs neighbor’s overflowing tub might pose problems for porous wood floors and substructures. Whatever the cause, water causes warping, and can trigger mold and mildew growth that can ruin wood. Major flooding creates problems in foundations and walls that must be addressed, but the first step in mitigating the damage done by water to a building -- including its wood floors -- is to gently but quickly ventilate and dry materials.

SERVPRO® of The Hill Country uses commercial-grade machines that extract the water from the wood flooring with a powerful force.  If we are called immediately following a water damage event, there is a good possibility we can save your wood floors from buckling using the high-powered water extractors.  Don't hesitate to call right away.

Source: Homeguides Online

Local Storm Causes Water Damage to a Home in The Hill Country

5/26/2021 (Permalink)

SERVPRO of The Hill Country got a call from a homeowner in the middle of the night stating broken windows from a storm were letting in water and causing water damage to her second floor bedroom. There was water on the carpeting and water seeping in through the walls through the window sill. The homeowner was very upset and needed us to come right away. We are open 24 hours for emergency service, so the professionals at SERVPRO of The Hill Country were there for her within an hour. We helped to board the window and to begin to remove the water. Later, air movers and industrial grade dehumidifiers were placed in the room to completely dry out the area. The affected area was also treated for mold prevention. To learn more about storm damage restoration, please click here or call today!