Recent Posts

How to Set Up Weather Emergency Alerts on Your Phone

5/28/2020 (Permalink)

How to Set Up Weather Emergency Alerts on Your Phone

Search for "CMAS" or "WEA" in your phone's messaging settings. You can also dial "##2627##" (minus the quotes) on your phone to turn them on.

If neither of these do the trick, you might not have a phone that is WEA enabled. That's OK, though. You can still get emergency weather alerts with weather apps like the Weather Channel app or WeatherUSA.

WeatherUSA sends out real-time alerts to you every time there’s any weather-related warning in your area. They send these alerts out whenever they are released by any federal agency, including the National Weather Service. These alerts are sent across to the subscribers via SMS or email. You can choose to add your county or state for the local weather warnings.

For Android users, To meet the FCC standards, Android introduced “Emergency Broadcasts” features in all its mobiles. Through this service, you can get severe weather alerts instantly. Apart from these alerts, this feature also sends out an alert whenever there’s any emergency in your area.

Source: USA Today Online

Water Damage and Wood Floors

5/26/2020 (Permalink)

water extractor on wood floor Water being extracted from wood flooring

Water Damage and Wood Floors

It doesn’t require a disaster of the scope of a spring flood or hurricane to damage a wood floor. Plumbing leaks, fire hoses and the upstairs neighbor’s overflowing tub might pose problems for porous wood floors and substructures. Whatever the cause, water causes warping, and can trigger mold and mildew growth that can ruin wood. Major flooding creates problems in foundations and walls that must be addressed, but the first step in mitigating the damage done by water to a building -- including its wood floors -- is to gently but quickly ventilate and dry materials.

SERVPRO® of The Hill Country uses commercial-grade machines that extract the water from the wood flooring with a powerful force.  If we are called immediately following a water damage event, there is a good possibility we can save your wood floors from buckling using the high-powered water extractors.  Don't hesitate to call right away.

Source: Homeguides Online

Flooding in The Hill Country

5/20/2020 (Permalink)

When flooding in The Hill Country occurs from powerful storms, SERVPRO of The Hill Country is Here to Help.  SERVPRO of The Hill Country will work with your insurance and will work with you every step of the way. When a homeowner in Boerne had seepage coming in from underneath her front door, she called SERVPRO of The Hill Country to come and remove the water and completely dry out the area as well as to spray for mold prevention. Mold growth can occur if storm damage is not properly remediated, this is known as secondary damage. The first 48 hours of a storm damage are very important to preventing more damage from occurring. We were able to work with her insurance company and restore her entryway at little cost to the homeowner.  If you have encountered storm damage, please give us a call today to start the restoration process. 

Make Sure to Have a Fire Extinguisher in Your Home or Business

4/30/2020 (Permalink)

Make Sure to Have a Fire Extinguisher in Your Home or Business

Not only is it smart to keep fire extinguishers in your home, it’s also the law in many states.

It's important to make sure you have the right types of fire extinguishers on hand to put out common household fires. Read our fire extinguisher safety tips to learn how to stay safe and don't forget to make sure you have the right coverage if your home sustains fire damage.

Getting started with fire extinguishers...

The first thing to do when choosing a fire extinguisher is to decide which rooms in your house need one. You should keep at least one on each level of your house. Make sure you keep fire extinguishers handy where fires are more likely to start, like in the kitchen and garage.

To learn more about fire damage restoration from SERVPRO of The Hill Country, click HERE.

Source: Nationwide

Fire Safety in Manufactured Homes

4/30/2020 (Permalink)

Safety tips

To increase fire safety in manufactured homes, NFPA offers the following guidelines:

  • Choose a HUD-certified manufactured home
    If you are in the market to purchase or rent a manufactured home, select a home built after 1976 that bears the HUD label certifying compliance with safety standards.
  • Keep smoke alarms working
    Never remove or disable a smoke alarm. If you experience frequent nuisance alarms, consider relocating the alarm further away from kitchen cooking fumes or bathroom steam. Selecting a photoelectric smoke alarm for the areas nearest kitchens and baths may reduce the number of nuisance alarms experienced. As an alternative, NFPA 501 permits a smoke alarm with a silencing means to be installed if it is within 20 feet of a cooking appliance. Test all smoke alarms at least once a month by pushing the "test" button. It is not necessary to use smoke or a real flame to test the smoke alarm's operability, and it is risky to do so. Replace batteries at least once a year, and when the alarm "chirps," signaling low battery power. Occasionally dust or lightly vacuum smoke alarms.
  • Make sure you have enough smoke alarms
    If your older manufactured home does not have smoke alarms in or near every sleeping room and in or near the family/living area(s), immediately install new alarms and fresh batteries to protect these rooms.  For the best protection, interconnect all smoke alarms throughout the home. When one sounds, they all sound.
  • Plan your escape
    Know ahead of time how you will get out if you have a fire. Develop an escape plan which includes having an alternate exit out of every room. Make sure you can open and get out of windows and doors. All post-HUD Standard manufactured homes are required to provide windows designed for use as secondary escape routes for the bedroom. Familiarize yourself with their operation and don't block access to them.  Immediately fix any windows that have been painted or nailed shut, doors that are stubborn or "stuck," and locks that are difficult to operate. Security bars or grates over windows or doors should have quick-release devices installed inside, which allow you to open them in an emergency. Hold a fire drill twice a year to rehearse how you will react if the smoke alarm sounds.
  • Electrical
    Hire a licensed electrician if you notice flickering lights, frequent blown circuits, or a "hot" smell when using electricity. Use extension cords for temporary convenience, not as a permanent solution. Avoid overloading electrical receptacles (outlets). Electrical cords should not be run under carpets or rugs, as the wires can be damaged by foot traffic, then overheat and ignite the carpet or rug over them. Ground-fault circuit interrupters reduce the risk of electrical shock and should be installed by electricians in kitchens and baths. Arc Fault Circuit Interrupters monitor electric circuits for arcing and should be installed by electricians on bedroom circuits.
  • Cooking
    Unattended cooking is the leading cause of cooking fires in U.S. homes. Supervise older children who cook and stay in the kitchen when heating anything on the stove. Keep cooking surfaces clean and place anything that can burn well away from the range. Heat oil slowly and know how to slide a lid over a pan if you experience a grease fire. Read more cooking safety tips.
  • Heating
    Keep space heaters at least three feet away from anything that can burn. When purchasing new space heaters, select appliances with automatic shut-off switches. Kerosene heaters are illegal for home use in some jurisdictions. Check with your local fire department before purchasing a kerosene heater. Turn off portable space heaters before falling asleep or when leaving the room. Refill kerosene heaters outdoors, after the heater has cooled down. Supervise children and pets when space heaters are operating. Read more heating safety tips.
  • Walls
    All post-HUD Standard manufactured homes are required to have wall linings that do not promote rapid flame spread, with special protection around primary heating and cooking equipment, such as the furnace and cooking range. Presently, gypsum wallboard has replaced plywood wall paneling and wood based ceiling panels in the fabrication of manufactured housing walls and ceilings. This action has dramatically reduced the impact of fires in manufactured homes. Do not mount anything on the walls – such as paneling, drapery, or wall hangings – that would reduce this protection, especially near major heat sources.
  • Smoking
    If you have smokers in your home, ask them to smoke outside. Wherever people smoke, set out large, non-tip ashtrays on level surfaces and empty them frequently. Thoroughly douse butts with water before discarding. Check around and under cushions for smoldering butts. Read more smoking safety tips. 

Source: https://www.nfpa.org/

Storm Emergency Alerts on Your Phone

4/29/2020 (Permalink)

Emergency alerts on your smartphone are a proven lifesaver.

Wireless Emergency Alerts (WEA) can save your life. Here's how it works: when the National Weather Service issues an urgent alert for a storm in your location, the system looks to see which cell phone towers are included in the storm’s area. All cell phone towers within the warning area send out an instant emergency alert to WEA-enabled devices. The alert plays the classic emergency alert tone and pushes a notification to your screen.

The great benefit to these alerts is that they only go off if you're in the area affected by hazardous weather. This helps remedy the problem of receiving false alarms for storms dozens of miles away on the other side of your county. If you receive an emergency alert on your smartphone, you know you need to take immediate action to keep yourself and your family safe. Wireless Emergency Alerts are pushed out for tornado warnings, flash flood warnings, hurricane warnings, dust storm warnings, extreme wind warnings, and local dangers such as AMBER Alerts and evacuation orders.

Source: Forbes November 2018

Air Conditioner Causes Water Damage to Ceiling

4/29/2020 (Permalink)

The homeowner of a house in San Antonio, Texas noticed round, yellowish, water spots had appeared on the ceiling of his master bedroom. Realizing that the cause of the water damage was likely the air conditioner located in the attic above the room, he climbed up to take a look. Sure enough, that was the culprit of the damage. He called out an HVAC repair company to fix the problem with the air conditioner, and then he called us at SERVPRO® of The Hill Country to mitigate the water damage done to the floor of the attic and the ceiling of the bedroom. Our technicians removed all affected drywall, and set up several of our air movers to dry out the wet areas. After a few days of drying and daily moisture checks, the moisture levels were low and back to normal, so our crew pulled the equipment and packed up. The floor of the attic and ceiling of the bedroom were repaired, and it was like this water disaster never even happened! If you feel your AC unit has leaked and caused water damage to your home, call us today.

Learning how to use your fire extinguisher

4/22/2020 (Permalink)

Learning how to use your fire extinguisher

Once you've made your purchases, familiarize yourself with the fire extinguisher directions so you’ll be prepared in case you need to put out a fire. Typically, fire extinguishers are fairly easy to use in the case of a fire. Most of the types operate using the P.A.S.S. technique:

  • Pull the pin on the fire extinguisher in order to break the tamper seal.
  • Aim the fire extinguisher low, with the nozzle pointed at the base of the fire. 
  • Squeeze the handle of the fire extinguisher to release the extinguishing agent. 
  • Sweep the nozzle from side to side while pointed at the base of the fire until it is extinguished. 
  • If the fire re-ignites, repeat the last 3 steps.

 To learn more about fire damage restoration from SERVPRO of The Hill Country, click HERE.

Source: Nationwide

The Hill Country - Are You Store Aware?

4/6/2020 (Permalink)

The Hill Country - Are you Storm Aware?

As we continue to see storms throughout The Hill Country area cities, we at SERVPRO® of The Hill Country want you to be aware of what the different threat levels mean so that you can be prepared for whatever happens. 

Flash Flood Watch

A Flash Flood Watch is issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning

A Flash Flood Warning is issued when flash flooding is imminent or occurring.

Flood Watch

A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning

A Flood Warning is issued when flooding is imminent or occurring.

If your home or commercial building ever suffers flood damage, call the SERVPRO® of The Hill Country experts. "Like it never even happened." 

Faster to Any Disaster: 830-995-4102

Office Disinfecting for COVID-19

3/23/2020 (Permalink)

Office Disinfecting for COVID-19

During these difficult times, please know that SERVPRO of The Hill Country is here to help your business. SERVPRO of The Hill Country will disinfect your business, office, restaurant, school, commercial building, and more! Was your commercial space contaminated with the virus? We can clean and disinfect for that! Would you like to assure your customers and employees that your commercial space has been thoroughly cleaned and disinfected? We can help you with that! Deep cleanings and bio hazard removals have been services SERVPRO of The Hill Country has been offering for over a decade. We know how to do it safely and effectively. To learn more about Commercial Cleaning from SERVPRO of The Hill Country, click HERE. Or, call today for more information – we are here to help: (830) 995-4102.