Recent Posts

Fire Prevention Week 2020 is Themed for Kitchen Fire Safety

9/29/2020 (Permalink)

Fire Prevention Week 2020 in United States will begin on Sunday, October 4th and end on Saturday, October 10th. This year’s theme is all about fire safety in the kitchen. Since we are all home more in 2020, we are home cooking more. In order to reduce the amount of kitchen fires in 2020, the National Fire Protection Association has named this year’s fire prevention week campaign, “Serve Up Fire Safety in the Kitchen!TM

Did you know?
Cooking is the #1 cause of home fires and home fire injuries. Unattended cooking is the leading cause of fires in the kitchen.

3 Safety tips from the NFPA regarding kitchen fires:

  1. Never leave the kitchen when you are frying, boiling, or cooking food.
  2. Never leave kitchen towels, oven mitts, or flammable items on top of or near the stove.
  3. Kitchen fires spread quickly. If you do have a cooking fire in the kitchen, get out immediately.

If your home or business in The Hill Country has suffered fire damage, please call the certified professionals at SERVPRO of The Hill Country today to get started with the fire damage restoration. We will work with your insurance the whole way.

Source: NFPA.org

Slow, Undetected Water Leaks in Homes in The Hill Country

9/8/2020 (Permalink)

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a water leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.

It's not uncommon for us to get a call from a homeowner who has recently found mold behind their dishwasher or behind their sink due to a slow leak in a pipe in their walls. It's always a good idea to take care of any water leak as soon as possible in order to prevent mold from forming in addition to the water damage.  To learn more about water damage restoration from SERVPRO of The Hill Country, click here.

SERVPRO® of  The Hill Country will Deep Clean your Restaurant

8/19/2020 (Permalink)

Obviously, a restaurant's preparation areas should be kept clean. But, besides the everyday cleaning of kitchen equipment and appliances, it is necessary to perform a deep cleaning of kitchens at least once to twice a year.

Appearance

A restaurant's atmosphere, attention to detail, and well-kept facilities are important for a customer's good first impression. The appearance of a restaurant's kitchen can bring in clients as well as scare them away.

Safety

A messy and unorganized look will affect guests' appetites as well as employee productivity. Daily mopping sustains a clean floor, but will not scrub deeply enough to remove certain bacteria. Sticky floors and unwanted objects can cause personnel or guests to slip. For a truly clean floor, it is important to remove: grease, oil, gum and even mold.

For a deep cleaning of your restaurant, please call SERVPRO® of The Hill Country today!

Source: Finance Yahoo Jan 2019

Reasons Your Refrigerator is Leaking Water

8/18/2020 (Permalink)

Maybe your water alarm alerted you, maybe you see a puddle or some dripping, or maybe you see some signs of water damage (corrosion, water stains, etc.). Once you’ve discovered a leak, consider the possible causes.

Blocked defroster. A blocked defroster can stop defrost-cycle water from draining properly. Try clearing out the small drain by pouring hot water into it. Remove any debris with a pipe cleaner.

Drain pan. Sometimes the drain pan itself can leak. Check for cracks.

Filter. Refrigerators with filters can leak if the filter is the wrong size or not installed properly.

Water line. This is potentially the most problematic. Refrigerators with ice makers or water dispensers have water lines running between the main water supply and the back of the fridge. Feel to see if the water line is wet or dripping. Cracked hoses and loose connections are often the culprit.

Refrigerator leaks can damage the flooring and cabinets in your kitchen.  If you experience a refrigerator leak, please contact us right away to dry out the area and help to prevent any mold growth.

Source: ER Plumbing Online

Recent Storms in The Hill Country Require Clean Up and Restoration from SERVPRO

8/18/2020 (Permalink)

Recent storms that passed through The Hill Country caused storm damage in many residential homes requiring damage restoration from SERVPRO of The Hill Country. A homeowner in Boerne suffered storm damage to his living room when a window broke from debris causing water to come through his living room window, flooding the wood flooring. Flooring can be saved if SERVPRO of The Hill Country is called right away to extract the water from the wood. We worked side by side with his insurance company to dry out the window, the wall around the window, and the flooring. The area was also treated to prevent mold from forming after it was completely dried out. 

To learn more about storm damage restoration from SERVPRO of The Hill Country, click HERE.

Be sure to call us right away - the longer you wait, the worse the damage becomes. (830) 995-4102

The Water Damage Timeline

7/29/2020 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Be sure to call SERVPRO of The Hill Country right away if you encounter a water damage to your home or business. Here to Help.

Cigarette Smoke Smell in Your Home?

7/29/2020 (Permalink)

It's obvious to a non-smoker when a home smells like cigarettes.  The smell of tobacco and/or cigarette smoke and tar is stubborn because it "sticks" to all surfaces in your home as it spreads through the air. So, how do you get rid of the cigarette odor?  The short answer is that it's very difficult.  ALL surfaces in the home need to be scrubbed and deodorized, including the: flooring, walls, furniture, appliances, knick-knacks, and clothing. Even the air in the home needs to be deodorized during the process.  It's not an easy task, but the experts at SERVPRO® of The Hill Country have done it many times and are more than willing to help you.  Give us a call today and start breathing fresh smelling air! Here to Help

SERVPRO Certified Clean

7/20/2020 (Permalink)

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. It is a proactive viral pathogen cleaning. 

SERVPRO of The Hill Country has been cleaning, sanitizing, and removing Bio Hazard in both homes and businesses for over a decade. Deep cleaning is not new to us. 

Below are the Three "C's" of SERVPRO Certified Cleaned: 

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you are walking around The Hill Country, when you see the Certified: SERVPRO Cleaned shield sticker in the window, you know the #1 choice in clean up and restoration was there.

What Secondary Damage can occur after water damage in your home or commercial building? 

7/20/2020 (Permalink)

After water leaks or flood damage, if not properly dried and treated, a home or business can develop mold from the moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected by the water.  SERVPRO of The Hill Country strives to prevent secondary damage every time we remediate water damage. Building material and flooring are dried and treated to prevent mold and other allergens/contaminates using specialized equipment and cleaning products.

If water damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: a water heater leak, sink overflow, fire, refrigerator leak, excessive rain, storm damage, leaky roof, flood damage, or any other reason water has invaded your home or business, please know that SERVPRO of The Hill Country is here to help.  Faster to Any Disaster and Here to Help

How to Set Up Weather Emergency Alerts on Your Phone

5/28/2020 (Permalink)

How to Set Up Weather Emergency Alerts on Your Phone

Search for "CMAS" or "WEA" in your phone's messaging settings. You can also dial "##2627##" (minus the quotes) on your phone to turn them on.

If neither of these do the trick, you might not have a phone that is WEA enabled. That's OK, though. You can still get emergency weather alerts with weather apps like the Weather Channel app or WeatherUSA.

WeatherUSA sends out real-time alerts to you every time there’s any weather-related warning in your area. They send these alerts out whenever they are released by any federal agency, including the National Weather Service. These alerts are sent across to the subscribers via SMS or email. You can choose to add your county or state for the local weather warnings.

For Android users, To meet the FCC standards, Android introduced “Emergency Broadcasts” features in all its mobiles. Through this service, you can get severe weather alerts instantly. Apart from these alerts, this feature also sends out an alert whenever there’s any emergency in your area.

Source: USA Today Online