Recent Posts

Two Fire Prevention Tips for Your Business or Commercial Space

8/20/2019 (Permalink)

Two Fire Prevention Tasks for Your Business

Have fire protection equipment

If you have an automatic sprinkler system in place, this will provide primary fire protection for your business.

Standard fire safety practices call for smoke detectors and fire extinguishers on every floor. Your best bet is multipurpose extinguishers, which will douse most small fires with ease, without shorting out your electronics.

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plan : Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan : In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid : In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Save the phone number for SERVPRO of The Hill Country in your phone. Give us a call today to get a plan in place.

Source: State Farm 

Tree Limbs Through Windows

8/19/2019 (Permalink)

Storm Damage – Tree Limbs Through Windows

When trees are not properly trimmed, dead limbs are very susceptible to breaking off during a storm, causing storm damage to our homes or places of business. SERVPRO of The Hill Country has received multiple calls this storm season from homeowners who have suffered storm damage due to a tree limb through their window or roof. When this happens, it is important to safely board the roof or window as quickly as possible after the storms have passed and to call a SERVPRO of The Hill Country remediation crew right away. The longer you wait, the more potential for mold growth. (830) 995-4102

What to Do When your Toilet Overflows

8/19/2019 (Permalink)

Overflowing Toilet – What to Do

An overflowing toilet is a problem everyone will likely deal with at some point. When water overflows from the bowl, chances are the culprit is a clogged toilet drain—usually an easy fix with some basic tools.

First, turn off the toilet’s water supply, on the wall behind the toilet. If you can’t find the water supply to stop the toilet overflowing, take the top off the tank and lift the float ball or cup high enough to stop the water from running. If that does not work, the shut off valve for the water supply to the house is generally located near the water heater.

Should overflow continue once the main water supply is off, you’re dealing with sewage backup, a serious situation due to the hazardous nature of the sewage water. If you are on a municipal septic system, you may need to call the city. If you have a septic tank, you’ll need a plumbing company that can flush out your system.

 Call SERVPRO of The Hill Country today if you've suffered water damage due to an overflowed toilet. (830) 995-4102

Why is My Refrigerator Leaking Water?

7/30/2019 (Permalink)

Why is My Refrigerator Leaking Water?

If your refrigerator is leaking water and causing water damage to your flooring it’s usually because if one of two reasons.

Reason #1 your fridge is leaking

A blocked defrost drain is one of the most common causes of water leakage. This happens when food particles or other debris clogs up the drain hose, which can lead to ice buildup and, eventually, water leaking out of the freezer and refrigerator.

Fix: First, try flushing the drain from inside the freezer with warm water, using a turkey baster or a small funnel. You can also try using a pipe cleaner or a straightened coat hanger to forcibly remove the clog. If this doesn't fix the problem you may need to manually remove the debris that is clogging the check valve at the end of the drain hose.

Reason #2 your fridge is leaking

From time to time, a clogged or frozen water supply line will cause water to puddle beneath the refrigerator. It will also affect ice production from the ice maker and slow or stop water flow from the dispenser.

Fix: First, unplug the refrigerator and locate the shut-off valve, typically underneath the sink, behind the refrigerator, or below the refrigerator in the basement. Make sure this valve is closed, and look for any leaks, kinks, or clogs in the plastic supply line.

Source: CNET online

Kitchen Fire Smoke Damage

7/30/2019 (Permalink)

Smoke Damage After a Kitchen Fire

Cooking is the number one cause of fires in the home; specifically, fires that originate from the stove.  Even when the fire is caught early and put out, the smoke damage that the fire caused can be devastating to a home and it's furnishings.  The smoke odor gets trapped in the curtains, mattresses, sofas, on the walls, and other places in the home.  SERVPRO of The Hill Country is IICR Certified to clean, deodorize, and sanitize upholstery. In addition, SERVPRO of The Hill Country has a tried and true process of eliminating the strong odor of smoke from the air using deodorizers and ionizing machines. Additionally, we will work with your insurance company.

To learn more about smoke damage remediation, click here.

Please call today to get the process started, (210) 361-3235

Slow, Undetected Water Leaks

7/22/2019 (Permalink)

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a water leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.

It's not uncommon for us to get a call from a homeowner who has recently found mold behind their dishwasher or behind their sink due to a slow leak in a pipe in their walls. It's always a good idea to take care of any water leak as soon as possible in order to prevent mold from forming in addition to the water damage.  To learn more about water damage restoration from SERVPRO of The Hill Country, click here.

Tips to Prevent Water Damage to your Commercial Space

7/22/2019 (Permalink)

Tips for preventing water damage to your commercial space

  1. Train all employees on the location of the water shut off valves and make sure the valves are easily accessible.
  2. Find out if your business is located on a flood plain and if your area offers programs for business owners.
  3. Conduct regular inspections of your HVAC units, roof, water heaters, refrigerators, sinks, toilets, and any other area you have that may have a water leak.
  4. Make sure your insurance policy is up to date and you are insured.
  5. Keep any documents, inventory, or anything critical to your business' survival at least a few feet off the ground.
  6. Be prepared for a water damage event. The faster the water is removed and dried out, the better off you are going to be. Time is an important factor. Please save our number to your phone so you know who to call. SERVPRO® of The Hill Country, (210) 361-3235.

What Color is Mold?

6/13/2019 (Permalink)

What Color is Mold?

Mold is a type of fungus that consists of small organisms found almost everywhere. Mold can be black, white, orange, green, or purple. Outdoors, molds play an important role in nature, breaking down dead leaves, plants, and trees. Molds thrive on moisture and reproduce by means of tiny, lightweight spores that travel through the air. You’re exposed to mold every day.

In small amounts, mold spores are usually harmless, but when they land on a damp spot in your home, they can start to grow. When mold is growing on a surface, spores can be released into the air where they can be easily inhaled. If you're sensitive to mold and inhale a large number of spores, you could experience health problems.

If you are concerned your home or business may be experiencing a problem with mold, please do not hesitate to call the certified professionals at SERVPRO® of The Hill Country.

Source: WebMD Online

Avoiding Water and Pipes in your Home During a Storm

6/13/2019 (Permalink)

Avoiding Water and Pipes in your Home During a Storm

WATER & PIPES

People on or in or near water are among those most at risk for lighting strikes during thunderstorms, both inside and outside the home. Water is a good conductor of electricity, and many homes have metal pipes (themselves perfect conductors ). Not only can lightning striking your home travel through your pipes but lightning can travel stealthily into your home through shared pipelines that have sustained strikes some distance away from your home. Do not take a bath or shower, wash your hands, do laundry, or otherwise use running water when there is lightning danger in the area.

If your home or business has encountered storm damage, please call the certified professionals at SERVPRO of The Hill Country today to assess the damage and begin restoring your property. Faster to Any Disaster. To learn more about storm and floor damage restoration, click here.

Source: Homeguide

Tips for Reducing Mold Growth in the Bathroom and the Laundry Room

6/12/2019 (Permalink)

Tips for Reducing Mold Growth in the Bathroom and the Laundry Room

In the laundry room:

  • Vent your clothes dryer to the outside.
  • Make sure the vent is clear of obstructions, such as lint, and that there are no holes that leak air. If the vent duct is damaged, replace it with a metal duct. Have the duct cleaned at least once a year.
  • Avoid leaving damp clothes in the laundry basket or dryer. Wash and dry them promptly.

In bathrooms:

  • Use exhaust fans to remove moisture to the outside (not into the attic).
  • Use area rugs, which can be taken up and washed often instead of wall-to-wall carpeting.
  • Check for leaks around basins and tubs and have them repaired if necessary.
  • Open a window when showering.
  • Avoid leaving damp towels on the floor or in laundry hamper.

Source: WebMD Online. Jan 2019