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Fire Prevention Week 2019 is October 6th through the 12th

9/30/2019 (Permalink)

Fire Prevention Week 2019 is October 6th through the 12th

Plan and Practice Your Escape
In a typical home fire, you may have as little as one to two minutes to escape safely from the time the smoke alarm sounds. Escape planning and practice can help you make the most of the time you have,giving everyone enough time to get out.

In a fire, mere seconds can mean the difference between a safe escape and a tragedy. Fire safety education isn’t just for school children. Teenagers, adults, and the elderly are also at risk in fires, making it important for every member of the community to take some time every October during Fire Prevention Week to make sure they understand how to stay safe in case of a fire.

When it comes to fire safety, maybe you’re already a hero in your household or community. If not, maybe you’re feeling inspired to become one. It's easy to take that first step - make your home escape plan! 

Source: NFPA Online

Keeping Gutters Clear to Prevent Water Damage

9/9/2019 (Permalink)

Keeping Gutters Clear to Prevent Water Damage

Ideally, gutters clear the water from your roof and move it safely away from your home. Healthy gutters help prevent leaky roofs, water damage to the attic, and water coming in through your home’s foundation.

Twice a year, it is very important to clear your home’s gutters. Leaves, twigs, mud, nests, and other debris can clog the gutters and restrict the water flow.  When water has nowhere to go, it pools and can seep into areas it should not, which can cause water damage to your home. If you do not feel you can safely perform the job yourself, please hire out the job to a professional.

If your home has suffered water damage, please call SERVPRO of The Hill Country today to remove the water and dry out the area in order to prevent further damage.

Two Fire Prevention Tips for Your Business or Commercial Space

8/20/2019 (Permalink)

Two Fire Prevention Tasks for Your Business

Have fire protection equipment

If you have an automatic sprinkler system in place, this will provide primary fire protection for your business.

Standard fire safety practices call for smoke detectors and fire extinguishers on every floor. Your best bet is multipurpose extinguishers, which will douse most small fires with ease, without shorting out your electronics.

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plan : Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan : In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid : In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Save the phone number for SERVPRO of The Hill Country in your phone. Give us a call today to get a plan in place.

Source: State Farm 

Tree Limbs Through Windows

8/19/2019 (Permalink)

Storm Damage – Tree Limbs Through Windows

When trees are not properly trimmed, dead limbs are very susceptible to breaking off during a storm, causing storm damage to our homes or places of business. SERVPRO of The Hill Country has received multiple calls this storm season from homeowners who have suffered storm damage due to a tree limb through their window or roof. When this happens, it is important to safely board the roof or window as quickly as possible after the storms have passed and to call a SERVPRO of The Hill Country remediation crew right away. The longer you wait, the more potential for mold growth. (830) 995-4102. To learn more about how SERVPRO of The Hill Country can help you or your business during and after a storm, click here

What to Do When your Toilet Overflows

8/19/2019 (Permalink)

Overflowing Toilet – What to Do

An overflowing toilet is a problem everyone will likely deal with at some point. When water overflows from the bowl, chances are the culprit is a clogged toilet drain—usually an easy fix with some basic tools.

First, turn off the toilet’s water supply, on the wall behind the toilet. If you can’t find the water supply to stop the toilet overflowing, take the top off the tank and lift the float ball or cup high enough to stop the water from running. If that does not work, the shut off valve for the water supply to the house is generally located near the water heater.

Should overflow continue once the main water supply is off, you’re dealing with sewage backup, a serious situation due to the hazardous nature of the sewage water. If you are on a municipal septic system, you may need to call the city. If you have a septic tank, you’ll need a plumbing company that can flush out your system.

 Call SERVPRO of The Hill Country today if you've suffered water damage due to an overflowed toilet. (830) 995-4102

Why is My Refrigerator Leaking Water?

7/30/2019 (Permalink)

Why is My Refrigerator Leaking Water?

If your refrigerator is leaking water and causing water damage to your flooring it’s usually because if one of two reasons.

Reason #1 your fridge is leaking

A blocked defrost drain is one of the most common causes of water leakage. This happens when food particles or other debris clogs up the drain hose, which can lead to ice buildup and, eventually, water leaking out of the freezer and refrigerator.

Fix: First, try flushing the drain from inside the freezer with warm water, using a turkey baster or a small funnel. You can also try using a pipe cleaner or a straightened coat hanger to forcibly remove the clog. If this doesn't fix the problem you may need to manually remove the debris that is clogging the check valve at the end of the drain hose.

Reason #2 your fridge is leaking

From time to time, a clogged or frozen water supply line will cause water to puddle beneath the refrigerator. It will also affect ice production from the ice maker and slow or stop water flow from the dispenser.

Fix: First, unplug the refrigerator and locate the shut-off valve, typically underneath the sink, behind the refrigerator, or below the refrigerator in the basement. Make sure this valve is closed, and look for any leaks, kinks, or clogs in the plastic supply line.

Source: CNET online

Kitchen Fire Smoke Damage

7/30/2019 (Permalink)

Smoke Damage After a Kitchen Fire

Cooking is the number one cause of fires in the home; specifically, fires that originate from the stove.  Even when the fire is caught early and put out, the smoke damage that the fire caused can be devastating to a home and it's furnishings.  The smoke odor gets trapped in the curtains, mattresses, sofas, on the walls, and other places in the home.  SERVPRO of The Hill Country is IICR Certified to clean, deodorize, and sanitize upholstery. In addition, SERVPRO of The Hill Country has a tried and true process of eliminating the strong odor of smoke from the air using deodorizers and ionizing machines. Additionally, we will work with your insurance company.

To learn more about smoke damage remediation, click here.

Please call today to get the process started, (210) 361-3235

Slow, Undetected Water Leaks

7/22/2019 (Permalink)

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a water leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.

It's not uncommon for us to get a call from a homeowner who has recently found mold behind their dishwasher or behind their sink due to a slow leak in a pipe in their walls. It's always a good idea to take care of any water leak as soon as possible in order to prevent mold from forming in addition to the water damage.  To learn more about water damage restoration from SERVPRO of The Hill Country, click here.

Tips to Prevent Water Damage to your Commercial Space

7/22/2019 (Permalink)

Tips for preventing water damage to your commercial space

  1. Train all employees on the location of the water shut off valves and make sure the valves are easily accessible.
  2. Find out if your business is located on a flood plain and if your area offers programs for business owners.
  3. Conduct regular inspections of your HVAC units, roof, water heaters, refrigerators, sinks, toilets, and any other area you have that may have a water leak.
  4. Make sure your insurance policy is up to date and you are insured.
  5. Keep any documents, inventory, or anything critical to your business' survival at least a few feet off the ground.
  6. Be prepared for a water damage event. The faster the water is removed and dried out, the better off you are going to be. Time is an important factor. Please save our number to your phone so you know who to call. SERVPRO® of The Hill Country, (210) 361-3235.

What Color is Mold?

6/13/2019 (Permalink)

What Color is Mold?

Mold is a type of fungus that consists of small organisms found almost everywhere. Mold can be black, white, orange, green, or purple. Outdoors, molds play an important role in nature, breaking down dead leaves, plants, and trees. Molds thrive on moisture and reproduce by means of tiny, lightweight spores that travel through the air. You’re exposed to mold every day.

In small amounts, mold spores are usually harmless, but when they land on a damp spot in your home, they can start to grow. When mold is growing on a surface, spores can be released into the air where they can be easily inhaled. If you're sensitive to mold and inhale a large number of spores, you could experience health problems.

If you are concerned your home or business may be experiencing a problem with mold, please do not hesitate to call the certified professionals at SERVPRO® of The Hill Country.

Source: WebMD Online