Recent Posts

Two Fire Prevention Tasks for Your Business

2/23/2021 (Permalink)

Have fire protection equipment

If you have an automatic sprinkler system in place, this will provide primary fire protection for your business.

Standard fire safety practices call for smoke detectors and fire extinguishers on every floor. Your best bet is multipurpose extinguishers, which will douse most small fires with ease, without shorting out your electronics.

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plan : Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan : In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid : In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Save the phone number for SERVPRO of The Hill Country in your phone. Give us a call today to get a plan in place.

Why SERVPRO is the Best for Commercial Cleaning and Commercial Damage Restoration

2/23/2021 (Permalink)

Did you know SERVPRO of The Hill Country is not just for disasters such as floods, water damage, or fires in the home?  We also help Commercial Businesses!

SERVPRO employees are certified to clean and sanitize: Upholstery, Carpeting, Flooring, and other hard surfaces.  SERVPRO of The Hill Country is even certified to remove biohazard contaminants such as blood, urine, feces, and other things no one else wants to clean.  Refresh your carpeting and office cubical- we also specialize in odor removal and deodorization!   Additionally, SERVPRO of The Hill Country is available after hours if services are needed when customers and/or clients are not present.

SERVPRO means reliable, certified professionals will show up at your door.  Please call today for a quote; we would be very happy to serve you on a reoccurring basis.

The Importance of Proper Smoke Remediation after Smoke or Fire Damage to your Home

1/8/2021 (Permalink)

After a fire in a home it's very possible that contaminating smoke has touched every item and area in your home. In smoke, there are residual amounts of chemicals and other bi-products due to burning plastics and other chemical-based items in your home that may have burned in the fire.  Those residual chemicals have been transferred by the smoke and is now left on your walls, furniture, floors, personal items, and other contents in your home.  Even things like your light bulbs in your lamps must be decontaminated or disposed of properly.

It's important to remove and remediate the items in the home that were exposed to the fire and smoke so that they do not further contaminate your home.  The residual amounts of chemicals and other bi-products can irritate: eyes, lungs, skin, and other parts of the body.

SERVPRO® of The Hill Country uses special equipment, techniques, and cleaning products to remove the smoke and soot from your home and salvageable contents. SERVPRO® of The Hill Country will also remove the odors using our industrial air scrubbers and fogging equipment. In most cases, air ducts will need to be cleaned as well along with new HVAC filters installed.

SERVPRO of The Hill Country will help to make it "Like it never even happened."

What Secondary Damage can occur after Storm Damage?

1/7/2021 (Permalink)

After roof leaks or flood damage, if not properly dried and treated, a home or business can develop mold from moisture left on: wood, tile, carpeting, windows, concrete, and/or other materials/items that were affected.  SERVPRO of The Hill Country strives to prevent secondary damage every time we remediate storm or water damage. Building material and flooring are dried and treated to prevent mold and other allergens/contaminates using specialized equipment and cleaning products.

If storm damage is not properly treated, the perfect environment is created for mold spores to grow in your home and to contaminate the air that is breathed.

Should you ever suffer water damage due to: excessive rain, storm damage, leaky roof, flood damage, a water heater leak, sink overflow, fire, refrigerator leak, or any other reason water has invaded your home or business, please know that SERVPRO of The Hill Country is here to help.  Faster to Any Disaster

Contaminated Water after a Storm

1/5/2021 (Permalink)

Should you experience a flood in your home after a storm, our team of technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. Our technicians at SERVPRO® of The Hill Country are available 24 hours a day, 365 days a year for any emergency situations that arise. We have been a trusted name in safety and properly restoring homes and businesses for almost 15 years! We are here to help!

SERVPRO of The Hill Country is Prepared for Storm Damage

1/5/2021 (Permalink)

SERVPRO of The Hill Country keeps an eye on the weather and is always prepared for storm damage at any moment. In the event of a huge storm that affects a great deal of homes in the area, storm "Extreme Teams" are called in to help us so we can help out even more homes and businesses in the The Hill Country area. Often times with storm damage comes water damage, and if not properly treated, comes mold damage. The first 48 hours of storm damage are critical in preventing further damage to your home or business.  As always, SERVPRO of The Hill Country will work with your insurance every step of the way.  To learn more about storm damage restoration from SERVPRO of The Hill Country, click HERE.

Tips for Preventing Water Damage to Your Commercial Space

12/1/2020 (Permalink)

  1. Train all employees on the location of the water shut off valves and make sure the valves are easily accessible.
  2. Find out if your business is located on a flood plain and if your area offers programs for business owners.
  3. Conduct regular inspections of your HVAC units, roof, water heaters, refrigerators, sinks, toilets, and any other area you have that may have a water leak.
  4. Make sure your insurance policy is up to date and you are insured.
  5. Keep any documents, inventory, or anything critical to your business' survival at least a few feet off the ground.
  6. Be prepared for a water damage event. The faster the water is removed and dried out, the better off you are going to be. Time is an important factor. Please save our number to your phone so you know who to call. SERVPRO® of The Hill Country, (210) 361-3235.

What is the SERVPRO Ready Plan Tool

12/1/2020 (Permalink)

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

SERVPRO® Franchise Professionals have restoration experts available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold mitigation and removal. Our Large Loss Division has the expertise to manage the cost and operations of large commercial disaster recovery projects.

Fire Prevention Week 2020 is Themed for Kitchen Fire Safety

9/29/2020 (Permalink)

Fire Prevention Week 2020 in United States will begin on Sunday, October 4th and end on Saturday, October 10th. This year’s theme is all about fire safety in the kitchen. Since we are all home more in 2020, we are home cooking more. In order to reduce the amount of kitchen fires in 2020, the National Fire Protection Association has named this year’s fire prevention week campaign, “Serve Up Fire Safety in the Kitchen!TM

Did you know?
Cooking is the #1 cause of home fires and home fire injuries. Unattended cooking is the leading cause of fires in the kitchen.

3 Safety tips from the NFPA regarding kitchen fires:

  1. Never leave the kitchen when you are frying, boiling, or cooking food.
  2. Never leave kitchen towels, oven mitts, or flammable items on top of or near the stove.
  3. Kitchen fires spread quickly. If you do have a cooking fire in the kitchen, get out immediately.

If your home or business in The Hill Country has suffered fire damage, please call the certified professionals at SERVPRO of The Hill Country today to get started with the fire damage restoration. We will work with your insurance the whole way.

Source: NFPA.org

Slow, Undetected Water Leaks in Homes in The Hill Country

9/8/2020 (Permalink)

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a water leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.

It's not uncommon for us to get a call from a homeowner who has recently found mold behind their dishwasher or behind their sink due to a slow leak in a pipe in their walls. It's always a good idea to take care of any water leak as soon as possible in order to prevent mold from forming in addition to the water damage.  To learn more about water damage restoration from SERVPRO of The Hill Country, click here.